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COVID-19 PREVENTION GUIDELINES

WE ARE READY TO WELCOME YOU SAFELY

Portugal was the first European country to receive the Safe Travels Seal from the World Travel & Tourism Council (WTTC).

This seal recognizes Portugal as a destination that complies with health and hygiene protocols in line with the Safe Travel Protocols issued by the WTTC. Travelers can feel confident to travel safely as restrictions are raised.

OUR COMPANY SHARE


Our tour company: We have been granted the Clean & Safe Seal by Portugal’s Tourism board. This certificate ensures that Taste of Lisboa follows strict guidelines for everyone’s protection and safety related to Covid-19 prevention.

Our team: Every member of Taste of Lisboa’s team has been carefully trained and is Safe & Clean certified. Our hosts will safely guide you at every step of our experiences, both outdoors and indoors.

Our vendor partners: We only visit carefully selected partners that we know take safety guidelines as seriously as we do.

Our groups’ size: We reduced our groups to 8 guests maximum for our open/regular experiences, in order to make it pleasant for all while respecting advisable physical distancing. For private and customized experiences, since all guests know each other, group size can go from a solo traveler up to 15 guests.

Food and drink tastings: Every tasting will be individually plated and served to you.

Outdoors and Indoors: During our food and cultural experiences we spend most of the time outdoors, as we walk between food stops. Every time the weather and the venue allow us, the food tasting will be enjoyed outdoors.

Guest Safe Kit: We will provide a complimentary safe kit to each guest that includes a face shield, a face mask, alcohol cleansing wipes, an individual disposable stripe thermometer, a recyclable cup, and a reusable cutlery set.

Greetings: We miss handshakes and farewell hugs. For the time being, we must avoid such pleasant physical contact, so we’ll meet and welcome you with our best eye smile and bow greeting.

Our cancelation policy: While Covid-19 is a threaten with no cure, we flex our cancelation policy for 24 hours before the event date.

OUR GUESTS' SHARE


Please wear the face shield or the mask we offer you during the entire experience.

Please use the forehead strip thermometer to take your temperature before we start. In case you have 38ºC/100,4ºF or higher body temperature, please understand you will not be able to continue; We will provide you with a full refund.

Please wash your hands; we will provide you two alcohol cleaning wipes and all our vendor partners have hand sanitizer available for you at the entrance to their establishment.

Please respect a safe physical distance of 2m /6Ft from your host and other guests not in your party.

For the safety of all, we may ask a guest to leave the experience should one refuse to follow the safety requirements described above.